employment

AUSTIN History center, Austin Public Library

  • Reference Archivist, February 2020-present. Coordinate reference services to guarantee an equitable and positive experience for all researchers. Oversee our Austin Files vertical files collections, website and social media presence, give research orientation presentations, and supervise volunteers and interns.

AUSTIN PUBLIC LIBRARY

  • Part-time Circulation Clerk, St. John Branch, February 2019-present. Perform all circulation duties, provide professional-level reference service and consistently excellent customer service to all library patrons. Create and implement adult programming and outreach activities.

JENNIFER HECKER CONSULTING

  • Consultant, Texas After Violence Project, Fall 2021. Created zine workshop focused on use of TAVP archival materials.
  • Consultant, Brumfield Labs’s From The Page manuscript transcription software, February 2019-present. Content creation (newsletters, marketing materials, blog posts, screencasts), user documentation, and product representation.
  • Consultant, Gladewater High School Oral History Project, September 2018-present. Providing consulting services to an endowed, collaborative project between The Gladewater Museum and Gladewater High School.
  • 2018-present. Proxy research at the Austin History Center & Harry Ransom Center.

AUSTIN CITY LIMITS Archive Project, KLRU-TV

  • Archivist, January 2017-August 2018. Selected metadata tools and standards, normalized legacy and newly-created metadata, and created a catalog using CollectiveAccess for a project to digitize the video, audio, and photographic assets of the longest-running music series in American television history.

University LibrariesUniversity of Texas at Austin

  • Digital Scholarship Projects Librarian, September 2016-January 2017. Helped UT faculty, students, and staff build successful digital research projects in the newly-formed Digital Scholarship department. I offered consultation on various aspects of digital project development from metadata creation and strategy, grant and funding advice, tool selection, equitable collaboration, and dissemination and outreach. Additionally, I supported the work of the Department by collaborating on internal grant opportunities, building relationships with peers both on and off campus, and creating events and other outreach and networking opportunities.
  • Digital Archives Access Strategist in Technology Innovation & Strategy, 2013-2016. Developed strategies for delivering digital collections to users; supported their incorporation of digital assets into projects, and exhibits; and kept up with emerging information access technologies. During 2016, I spent 10% of my time working with archives and special collections at the Fine Arts Library, inventorying, updating finding aids and policies, creating programming, and managing the zine collection.
  • Digital Archivist, July-November 2013. Worked with branch archivists and librarians to facilitate digital preservation of UT Libraries archives and special collections holdings; engaged in research and professional development relevant to digital preservation; and supported staff throughout the UTL special collections in their work to collect, manage, and make available digital materials.
    PoundTeam
  • Project Archivist, The Richard W. Pound Olympic Collection, 2011-2013. Provided archival consulting services for high-profile, donor-driven project; coordinated work between multiple University departments; represented project to various constituents. Designed, implemented and tracked project workflow; hired, trained, and supervised staff. Processed collection materials, including intellectual arrangement, description, and rehousing; authority searching, and research; oversaw finding aid production. And selected items eligible for digitization in consultation with legal team.

Harry Ransom CenterUniversity of Texas at Austin

  • Project Archivist, The Morris Ernst Papers, 2009-2011. Hired and supervised staff for NEH-funded project, and assisted with NEH-mandated reporting. Processed collection materials, including arrangement, description, and housing; authority searching, and research; oversaw creation of index and beginning of finding aid production. Selected items for exhibits, and collaborated with Ernst scholars, curators and PR team on promotion and outreach efforts. And gave tours, represented project.
  • Project Archivist, The David Mamet Papers, 2007-2009. Processed collection materials, including arrangement, description, and rehousing; authority searching, and research; assisted in producing finding aid, indexes and Encoded Archival Description (EAD) markup. And worked independently and supervised work study students and an intern; selected items for small exhibits, gave tours; assisted with PR surrounding Mamet’s visits.
  • Project Archivist, The Norman Mailer Papers, 2005-2007. Processed collection materials, including arrangement, description, and rehousing; authority searching, and research; assisted in producing finding aid, indexes and EAD markup. And supervised work study students and paraprofessional members of the team; selected items for and mounted small exhibits, gave tours; assisted with PR surrounding Mailer’s visit.

Austin Public Library

  • Circulation Clerk, Milwood Branch, 2004-2005. Performed all circulation duties, provided professional-level reference service and consistently excellent customer service to all library patrons. Managed all periodicals-related activities and services. And processed Austin Seen Photograph Collection at the Austin History Center on Fridays.

The Wittliff CollectionsTexas State University

Jennifer@Reuther copyWalter P. Reuther Library, Wayne State University

  • Librarian, 2002-2003. Managed book collections and clippings file. Provided reference service for all patrons. Served on Reference, Outreach and Web committees.

Harry Ransom CenterUniversity of Texas at Austin

  • Office Assistant, Visual Materials Cataloging Department, 2000-2001. Assisted with a major rehousing and reshelving project. And checked collections against existing inventories and adjusted arrangements, corrected finding aids, and flagged items for conservation treatment when necessary.

National Museum of American HistorySmithsonian Institution

Austin Public Library

  • Circulation Clerk, Pleasant Hill Branch, 1998-2000. Performed all circulation duties; managed periodicals activities, revised and streamlined receiving procedures; provided consistently excellent customer service to all library patrons.
  • Promoted to supervisory position: Coordinated and supervised circulation desk workflow; functioned as In-Charge Person supervising staff, patrons, building security, and all closing duties including cash handling and security measures.

Whole Foods Market

  • Various locations in Austin, Chicago, St. Paul, and Boulder, 1993-1999. Various departments including: Front End (Cashier), Juice Bar, Specialty (Beer, Wine, Cheese, Coffee, etc), Signage. Trained Cashiers for new store (Boulder), helped establish new procedures. Performed supervisory duties such as scheduling, ordering, and bulk cash handling. Excelled in an intensely customer service-oriented environment.